Shipping Policy

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Shipping Policy

Processing Time: All orders are processed within 10 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Shipping times vary depending on your location:

Standard Shipping: [7-10 business days]
Expedited Shipping: [5-7 business days]
Note: Delivery delays may occur due to weather conditions or carrier delays.

Shipping Destinations: We currently ship to [united kingdom, united states and europe.]f your country is not listed, please contact us for more information.

Order Tracking: Once your order has shipped, you will receive a tracking number to monitor the status of your package. You can track your order by using the tracking link provided in your shipment confirmation email.

Lost or Damaged Packages: We are not responsible for lost or damaged packages during transit. However, if your package is damaged upon arrival, please contact the shipping carrier directly to file a claim. If you believe your package was lost, please contact our customer support team at [joanne2425@outlook.com] so we can assist you further.

Customs, Duties & Taxes: Customs duties and taxes are not included in the shipping cost and are the responsibility of the buyer. If your country charges additional fees, they may be applied when the package reaches its destination.

Changes to Your Shipping Information: If you need to change your shipping address, please contact us as soon as possible at [joanne2425@outlook.com]. We can make adjustments to your order before it has been processed and shipped.

Contact Us: If you have any questions regarding your shipping or need more information, please reach out to our customer service team at [joanne2425@outlook.com] or [07958889848].